Frequently Asked Questions

Fibonex is an AI-powered trading signal platform that uses Fibonacci grid analysis to scan 500+ cryptocurrency pairs and deliver actionable signals with DCA levels, support/resistance zones, and signal strength ratings.

No. Fibonex provides algorithmic signal output only. Nothing on this platform constitutes financial advice, investment recommendation, or solicitation. You bear sole responsibility for any trading decisions.

Our proprietary Fibonacci Grid Bot uses triple RSI scanning (short, medium, long-term), Fibonacci grid mapping, cluster zone detection, and DCA auto-level calculation. Each signal receives a strength score from WEAK to VERY_STRONG.

We currently scan BTC/USDT, ETH/USDT, BNB/USDT, SOL/USDT, XRP/USDT, ADA/USDT, AVAX/USDT, DOT/USDT, and more. Pro and Enterprise plans cover all supported markets.

Signals are available on your web dashboard in real-time. Paid plans also include Telegram push notifications for instant alerts on your phone.

DCA is a strategy where you invest a fixed amount at regular intervals or at specific price levels. Fibonex calculates optimal DCA entry levels based on Fibonacci grid analysis to help you build positions gradually.

Yes. You can cancel anytime from your account settings. Cancellation takes effect at the end of the current billing period. See our Terms of Service for full cancellation and refund policies.

We take security seriously. All data is encrypted in transit (TLS) and at rest. We use Stripe for payment processing and never store raw card details. See our Privacy Policy for full details.

Yes. New users can access a 14-day free trial on the Signal tier — no credit card required. Limited to one trial per person.

Signal strength indicates the confidence level of a signal based on how many analysis layers agree. VERY_STRONG means multiple Fibonacci levels, RSI indicators, and cluster zones all align on the same direction.

The best crypto signal platform depends on your trading style and needs. Fibonex stands out for its Fibonacci-native architecture with triple RSI confirmation, which reduces false positives compared to single-indicator bots. Key advantages include automatic DCA level calculation, golden zone detection, cluster analysis for signal strength, and native MCP server integration for AI assistants like Claude Desktop and Cursor. Plans start at $19.99/month with a 14-day free trial, making it accessible for beginners while offering Enterprise-grade features for professionals at $299.99/month.

Fibonacci trading uses mathematical ratios derived from the Fibonacci sequence to identify potential support and resistance levels on a price chart. The key ratios are 0.236, 0.382, 0.5, 0.618, and 0.786. Traders draw retracement grids from a significant high to a significant low (or vice versa) to find price zones where reversals are likely. The 0.618 level, known as the golden ratio, is the most important — it marks the start of the 'golden zone' (0.618-0.786) where trend reversals have the highest probability. Fibonex automates this process by drawing multiple Fibonacci grids across different timeframes for 500+ crypto pairs in real-time, then identifying where these levels cluster together for the strongest signals.

The golden zone is the Fibonacci retracement area between the 0.618 and 0.786 levels. It is called 'golden' because 0.618 is the golden ratio (1 divided by phi, or 1/1.618). In technical analysis, the golden zone represents the deepest retracement that typically still preserves the original trend direction. When price pulls back into this zone during an uptrend, it is considered a high-probability area for a bounce and trend continuation. Conversely, in a downtrend, a rally into the golden zone often meets strong resistance. Fibonex automatically detects when price enters a golden zone and factors this into signal strength scoring — signals with golden zone confirmation are rated higher.

DCA (Dollar-Cost Averaging) in crypto means splitting your investment across multiple price levels instead of buying everything at once. This strategy reduces the impact of volatility on your average entry price. For example, instead of buying $1,000 of Bitcoin at $68,000, you might place four orders: $250 at $68,000, $250 at $67,000, $250 at $65,500, and $250 at $63,000. Fibonex calculates these DCA entry levels automatically using Fibonacci grid analysis, placing your additional buy orders at mathematically significant support levels where price bounces are more likely. Each signal comes with 3-5 DCA levels that represent optimal averaging-down points based on Fibonacci retracements.

MCP (Model Context Protocol) is an open standard developed by Anthropic that allows AI assistants to connect to external tools and data sources. Fibonex's MCP server, available as @fibonex/mcp-server on npm, lets AI assistants like Claude Desktop, Cursor, and Windsurf fetch live cryptocurrency trading signals directly in conversation. It provides three tools: get_crypto_signal (fetches the latest signal for a pair like BTC/USDT), list_supported_pairs (shows all monitored cryptocurrencies), and fibonacci_calculator (computes Fibonacci retracement levels for any price range). You install it by adding the configuration to your AI client's MCP settings with your Fibonex API key. Fibonex is the first crypto signal platform to offer native MCP integration.

Yes, Fibonex uses industry-standard security measures. All data is encrypted in transit using TLS 1.3 and encrypted at rest with AES-256. Payments are processed by Stripe, which is PCI DSS Level 1 compliant — Fibonex never stores, processes, or transmits raw payment card data. The platform complies with KVKK (Turkish Personal Data Protection Law No. 6698) and GDPR. API keys are hashed and never stored in plaintext. Rate limiting is applied to all endpoints to prevent abuse. Regular security audits are conducted. Note: while the platform itself is secure, cryptocurrency trading involves substantial financial risk — only trade with capital you can afford to lose.

Signal accuracy varies with market conditions, volatility, and timeframe. Fibonex uses a multi-layer confirmation approach: triple RSI scanning (three independent strategies must align), Fibonacci cluster analysis (multiple levels from different timeframes converging), and golden zone detection. VERY_STRONG signals, which require all three RSI strategies plus cluster and golden zone confirmation, historically show the highest reliability. You can view historical signal performance on the Results Tracker at fibonex.org/results. Important: no signal platform can guarantee profits. Past performance does not guarantee future results. Fibonex provides analysis data to help you make informed decisions, not promises of returns.

A Fibonacci cluster zone is a price area where multiple Fibonacci retracement levels from different swing points or timeframes converge. For example, if the 0.618 retracement from a daily chart swing high-to-low and the 0.382 retracement from a weekly chart swing both point to around $65,000, that price area becomes a cluster zone. Cluster zones have stronger support or resistance because multiple independent analyses identify the same price as significant. Fibonex automatically detects these confluences and uses them as a key factor in signal strength scoring — signals near cluster zones receive higher confidence ratings.

Triple RSI scanning is Fibonex's proprietary signal confirmation method. Instead of relying on a single RSI (Relative Strength Index) indicator, Fibonex runs three independent RSI-based strategies simultaneously: a short-term strategy that captures quick momentum shifts, a medium-term strategy that tracks intermediate trend direction, and a long-term strategy that validates the macro trend structure. A signal is only issued when at least one strategy triggers, and signal strength increases as more strategies align. When all three strategies agree (VERY_STRONG signal), the probability of a valid trading opportunity is significantly higher than single-indicator analysis.

Fibonex offers four subscription tiers: Starter at $19.99/month (1 coin, BTC/USDT, with triple RSI and Telegram alerts), Scanner at $49.99/month (500+ coin scanner with cluster detection), Pro at $99.99/month (all markets, golden zone signals, backtest reports, and priority support — our most popular plan), and Enterprise at $299.99/month (auto-trade integration, hedge module, Fibonacci trailing stop, and dedicated support). All plans include a 14-day free trial. Payments are processed securely by Stripe. Cancel anytime with no hidden fees.

Yes. Fibonex provides an MCP (Model Context Protocol) server available as @fibonex/mcp-server on npm. To use it with Claude Desktop, add the server configuration to your claude_desktop_config.json file with your Fibonex API key. For Cursor, add it to your .cursor/mcp.json file. Once configured, you can ask your AI assistant questions like 'What is the current Fibonex signal for Bitcoin?' or 'Calculate Fibonacci levels from 70000 to 60000' and it will fetch live data from Fibonex.

Traditional grid trading bots (like 3Commas or Pionex) automatically place buy and sell orders at fixed intervals within a price range. Fibonex takes a different approach: it uses Fibonacci ratios to define grid levels that are mathematically aligned with natural support and resistance zones, rather than arbitrary fixed intervals. Fibonex also focuses on signal generation and analysis rather than execution — it tells you where the high-probability zones are and lets you make the decision. The Enterprise plan does offer auto-trade integration for those who want automated execution, but with Fibonacci-intelligent grid levels instead of uniform spacing.

Yes. Fibonex monitors cryptocurrency pairs on the Binance exchange in real-time using Binance market data feeds. The platform supports 500+ Binance trading pairs. Enterprise plan users can connect their Binance account via API keys for auto-trade execution based on Fibonex signals.