Legal
Privacy Policy
Last updated: March 2026 — KVKK 6698 & GDPR compliant
1. Data Controller
Company: Quant Intelligence Dynamics (QID) — PIXEL Dijital Holding
Product: Fibonex Trading SaaS
Contact: privacy@fibonex.io
This Privacy Policy explains how QID collects, uses, stores, and protects your personal data when you use the Fibonex platform.
2. Data We Collect
Data you provide directly:
| Category | Data Types | Collection Point |
|---|---|---|
| Identity | Full name, username | Registration |
| Contact | Email, phone (optional) | Registration / settings |
| Payment | Processed by Stripe — we do not store raw card data | Checkout |
| Communications | Support tickets, feedback | Help desk |
Data collected automatically: IP address, browser type, OS, pages visited, session duration, notification preferences (via server logs and cookies).
Data we do NOT collect: Crypto wallet addresses, exchange API keys, actual trade execution data, or real portfolio balances. Fibonex provides signals only — we never connect to your exchange account.
3. Legal Basis for Processing
| Purpose | Legal Basis | KVKK Ref. |
|---|---|---|
| Service delivery | Performance of contract | Art. 5/2-c |
| Billing & invoicing | Legal obligation | Art. 5/2-ç |
| Security & fraud prevention | Legitimate interest | Art. 5/2-f |
| Marketing (opt-in only) | Explicit consent | Art. 5/1 |
| Analytics (anonymized) | Legitimate interest | Art. 5/2-f |
| Regulatory compliance (SPK, MASAK) | Legal obligation | Art. 5/2-ç |
4. Data Sharing
| Recipient | Purpose | Safeguard |
|---|---|---|
| Stripe, Inc. | Payment processing | Standard Contractual Clauses (SCC) |
| Vercel, Inc. | Web hosting / CDN | SCC |
| Telegram | Signal notifications (opt-in) | User consent |
| Legal authorities | Court orders, regulatory requests | Legal obligation |
We do not sell, rent, or trade personal data to any third party for commercial purposes.
5. Data Retention
| Category | Retention Period | Legal Basis |
|---|---|---|
| Account / identity data | Subscription + 10 years | TTK Art. 82 |
| Financial / billing records | Transaction + 10 years | VUK Art. 253 |
| Server logs (IP, access) | 2 years | Law No. 5651 |
| Usage history | Subscription + 3 years | General statute of limitations |
| Marketing data | Until consent withdrawal | KVKK Art. 7 |
6. Security
TLS 1.3 encryption in transit · AES-256 encryption at rest · Environment-variable-based secret management · Minimum privilege access principle · Periodic security audits · No raw API keys in source code or logs.
7. Your Rights (KVKK Art. 11 / GDPR)
- Know whether your data is being processed
- Access your personal data
- Correct inaccurate or incomplete data
- Delete your data (right to be forgotten) — subject to legal retention obligations
- Restrict or object to processing
- Data portability (machine-readable format)
- Lodge a complaint with the KVKK Board
To exercise your rights, email privacy@fibonex.io. Response within 30 days.
8. Cookies
| Type | Purpose | Required? |
|---|---|---|
| Session | Authentication, CSRF protection | Yes |
| Preference | Language, theme, watchlist | No |
| Analytics | Anonymous usage statistics | No |
Non-essential cookies require explicit consent. Manage via account settings or browser controls.
9. Children's Privacy
Fibonex is not directed at persons under 18. We do not knowingly collect data from minors.
10. Investment Disclaimer
⚠ Fibonex provides algorithmic trading signals only. Nothing on this platform constitutes financial advice, investment recommendation, or solicitation. Past performance does not guarantee future results. Cryptocurrency investments carry substantial risk. Only invest what you can afford to lose.
Quant Intelligence Dynamics — PIXEL Dijital Holding. Contact: privacy@fibonex.io